Gaming is meant to be fun — not stressful. At cricks, we believe every player should know their limits and play with a clear head. We're with you every step of the way.
The safety of every player on cricks is our top priority.
Cricks strictly prohibits access for anyone under 18. Age verification is mandatory at registration — not because it's a rule, but because it's our responsibility.
Set your own daily, weekly, or monthly deposit cap. Once a limit is set, you can lower it instantly — but raising it takes time.
Set a limit on how long you play each session. When your time is up, cricks will automatically alert you. Playing too long affects your ability to make good decisions.
If you'd like to take a break on your own terms, use our Self-Exclusion tool. Options range from a single day all the way to permanent account closure.
Once you hit a set loss amount, gaming will automatically stop — this loss limit feature protects you from larger financial harm.
Our support team is always here for any gaming-related concerns — without judgment and with full confidentiality.
Cricks's responsible gaming tools are easy to find in your account settings. Using them isn't a sign of weakness — it's what smart gaming looks like.
Keep in mind: Responsible play doesn't mean less fun. Gaming within the right limits actually makes the experience more enjoyable.
Set a maximum deposit limit on a daily, weekly, or monthly basis — whenever suits you. Lowering your limit takes effect immediately; increasing it requires a 24–48 hour cooldown.
Decide in advance the maximum amount you want to wager in any single session. If you reach that limit, cricks will automatically stop your game.
Take a gaming break for 1 day, 7 days, or 30 days. During this period, your account stays active but gaming and deposits are paused.
If you feel gaming is having a negative impact on your life, you can permanently close your account. We fully support you in making that decision.
Answer the following questions honestly. If most of your answers are "Yes", take a step back and talk to us.
If 2 or more answers are "Yes": Please reach out to our support team or activate Self-Exclusion. Asking for help is a sign of strength.
Acknowledging the problem is the biggest step. We'll walk the rest of the path together.
Use the Self-Check questions above to honestly assess where you stand. Take your time — there's no rush.
Go to your account settings to set deposit, wagering, or session limits. It's the first practical step you can take.
Activate a cooldown or Self-Exclusion whenever you feel you need it. Use that time to pursue other hobbies or spend time with family.
support@cricks.clickEmail us. We'll help without judgment, in complete confidence.
Gaming addiction is a mental health condition. Don't hesitate to consult a mental health professional if you feel you need one.
Understanding the difference makes it easier to keep yourself on the right track.
| Topic | Healthy Play | Warning Signs |
|---|---|---|
| Purpose | For entertainment | To recover losses |
| Budget | Within set limits | Out of Limits |
| Time | Planned | Uncontrolled |
| Emotions | Calm and in control | Angry or Anxious |
| Relationships | Not affected | Relationship strain |
| Break | Can Stop Easily | Can't Stop |
The Bottom Line: Gaming is entertainment when it brings you joy. When it starts to feel like an obligation, it's time to seek help.
Online gaming is growing fast in Bangladesh, with millions of people spending time on various platforms every day. But like any form of entertainment, gaming becomes a problem when it's no longer within our control.
Cricks believes responsible play is more than following a set of rules — it's a mindset. One where you know when to play, how much to play, and when to stop. cricks is committed to giving you every tool and resource you need to build that mindset.
Responsible gaming on our platform is more than just a policy on paper. Every feature, every alert, and every limit-setting tool has been built with you in mind.
Gaming addiction can affect anyone, regardless of age or background. However, certain factors can increase the risk:
If any of these sound familiar, it's worth being extra careful. Our protection tools are here specifically for you.
To ensure responsible gaming at cricks, we've built a multi-layered protection system. Beyond the tools, our team actively monitors for unusual gaming patterns.
Financial planning is the most important part of responsible play. Keep the following in mind before playing at cricks: