Cricks Privacy Policy & Data Protection

Introduction

Cricks (https://cricks.click) is an online gaming and betting platform based in Bangladesh. We believe you should have full control over your personal data. This Privacy Policy explains what information we collect, why we collect it, how we use it, and how your data is kept secure.

This policy takes effect from the date of its last update. By using any cricks service, you agree to this Privacy Policy. If you do not agree, please refrain from using our services.

Our Privacy Policy aligns with general data protection principles. We collect and use data solely for legitimate purposes and apply the highest technical safeguards to protect it.

What Information We Collect

Cricks collects information in two ways — data you provide directly and data collected automatically during your use of the platform.

Information You Provide Directly

Automatically Collected Data

When you use cricks, certain information is collected automatically:

• IP address and device type.
• Browser type and operating system.
• Which pages you visited and how long you stayed.
• At login and logout.
• Gaming session data and betting history.
• Cookie and local storage data.

How We Use Your Information

Collected information is used solely for the purposes listed below. Your data will never be used for any additional or unintended purpose.

• Account Management: For registration, login, password reset, and account security.
• Payment Processing: To maintain records of deposits, withdrawals, and transaction history.
• Customer Support: To respond to your complaints or inquiries.
• Security & Fraud Prevention: To detect and prevent suspicious activity.
• Legal Obligations: To retain data as required by regulatory authorities.
• Service Improvement: To improve platform performance and enhance the user experience.
• Personalized Experience: To suggest games and offers tailored to your preferences.
• Marketing Communications: To send you promotional offers only with your consent.

Data Sharing & Disclosure

Cricks never sells your data. However, in certain limited circumstances, information may be shared with trusted partners:

Limited Data Sharing

• Payment Providers: Solely for transaction processing with mobile banking partners such as bKash, Nagad, and Rocket.
• KYC Partner: With trusted third parties for identity verification.
• Game Software Providers: Gameplay data may be shared with trusted international providers.
• Law Enforcement: Data may be disclosed under a valid court order or government directive.
• Anti-Fraud Services: With specialist security services to prevent fraud.

In all such cases, we ensure that the receiving party complies with our privacy standards and uses the data solely for the intended purpose.

Cookie Policy

The cricks website uses cookies — small text files stored in your browser that help improve your experience. Below is a detailed breakdown of the types of cookies we use:

Data Protection Measures

Cricks follows the highest industry standards to protect your data. Our security measures are regularly updated and audited.

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): An extra layer of security for account login.
• Firewall & Intrusion Detection: Suspicious login attempts are automatically blocked.
• Regular Security Audits: A dedicated third-party team regularly audits the system.
• Data Backup: All data is backed up on a regular basis.
• Access Control: Only authorized personnel can access specific data.

Your Data Rights

As a registered cricks user, you have the following rights:

• Right to Know: You can request to see what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate information.
• Right to Deletion: You can request data deletion when closing your account.
• Right to Restrict Processing: You can restrict how your data is used for specific purposes.
• Right to Portability: You can request a copy of your data at any time.
• Right to Object: You may opt out of marketing communications at any time.

To exercise any of these rights support@cricks.clickSend us an email and we will respond to your request within 30 days.

Children's Privacy

Cricks strictly does not provide services to anyone under 18. We do not knowingly collect personal data from minors.

If we discover that a minor is using our services or that we hold their data, we will immediately close the account and delete all associated information.

Policy Changes

Cricks reserves the right to update this Privacy Policy at any time. If any significant changes are made, we will:

• We will update the "Last Updated" date at the top of the page.
• Registered users will be notified by email.
• We will display a notice on the platform.

Continued use of our services after any changes have been made will be considered acceptance of the updated policy. We recommend checking this page regularly to stay informed.

Contact

For any questions, concerns, or requests regarding our Privacy Policy or your personal data, please contact us:

We respect your privacy and handle every request with care.